Helpline Numbers

Here is a helpline numbers list of organisations who will do their best to help.

MIND (The Mental Health Charity)
Website: www.mind.org.uk 
Tel no:   0300 123 3393

Mind Infoline is open 9 am to 6 pm, Monday to Friday. Outside these hours you can:

call Samaritans on 116 123 (UK-wide)

text SHOUT to 85258 (UK-wide)

call C.A.L.L. on 0800 132 737 (Wales only)

NHS Direct
Tel no: 111 however in the event of an emergency or life threatening situation still call 999.

NO PANIC (Anxiety Disorders)
Website: www.nopanic.org.uk
Tel no:  0300 772 9844

The No Panic Helpline operates between 10 am and 10 pm every day of the year and is staffed by trained volunteers.

During the night hours the crisis message is played. This is a recorded breathing exercise that can help you through a panic attack and help you learn diaphragmatic breathing. You can also access the crisis message 24hrs a day by calling 01952 680835.

NSPCC
Website: www.nspcc.org.uk
Tel no: 0808 800 5000
Under 18s should contact Childline on 0800 1111

PAPYRUS (Prevention of Young Suicide)
Website: www.papyrus-uk.org
Tel no: 0800 068 41 41
Open 9 am–12 am (midnight) every day of the year

RAPE CRISIS ENGLAND AND WALES
Website: rapecrisis.org.uk/
Tel: 0808 802 9999
Open between 12:00-14:30 and  19:00-21:30 every day of the year.

The National Helpline is provided by Rape Crisis South London. It offers confidential emotional support, information and referral details.

Alcoholics Anonymous

Website:  www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Tel no:     0800 9177 650

REFUGE
Website: www.refuge.org.uk
Freephone 24-Hour National Domestic Abuse Helpline: 0808 2000 247
or visit www.nationaldahelpline.org.uk (access live chat Mon-Fri 3-10pm)

SAMARITANS
Website:  www.samaritans.org
Tel no:     Freephone 116 123 24 hours a day, 365 days a year

BEAT (Beating eating disorders)

Website: www.beateatingdisorders.org.uk
Helpline 0808 801 0677
Studentline: 0808 801 0811
Youth Line 0808 801 0711
One-one webchat www.beateatingdisorders.org.uk/support-services/helplines/one-to-one

BEAUMONT SOCIETY (National self-help body for the Transgender community)
Website: www.beaumontsociety.org.uk

If you would like to talk to someone in confidence, telephone the Mindline TRANS+ Transgender Helpline on 0300 330 5468. Confidential support on Mondays and Fridays 8 pm – Midnight.

CHILDLINE
Website: www.childline.org.uk
Speak to a counsellor by calling 0800 1111 or via 1-2-1 chat between 7.30 am and 3.30 am every day.

SANELine 
Website: www.sane.org.uk

Due to COVID, the previous SANEline number cannot operate at the moment but you can leave a message on 07984 967 708 giving your first name and a contact number, and one of their professionals or senior volunteers will call you back as soon as possible. You can also contact them through their Support Forum, Textcare and other services.

SHELTER (England & Scotland)
Website: www.shelter.org.uk
Tel no:   0808 800 4444 if:

  • you have nowhere to sleep, or might be homeless soon
  • you have somewhere to sleep, but nowhere to call home
  • you are/could be at risk of harm
  • The helpline is open weekdays from 9 am until 5 pm.
  • Calls are free from UK landlines and main mobile networks.

STONEWALL
Website: www.stonewall.org.uk
Infoline:  0800 050 20 20

SWITCHBOARD LGBT
Tel No:    0300 330 0630
Email: chris@switchboard.lgbt

VICTIM SUPPORT

Website:  www.victimsupport.org.uk
Tel no: 0808 1689 111

WOMEN’S AID FEDERATION
Website: womensaid.org.uk
Tel no: National Domestic Violence helpline 0808 2000 247
Offers live chat and email support: helpline@womensaid.org.uk

If you feel there are organisations or other helpline numbers which should be added to this list, please let me know in the comments below.